Home Phone Service Features

• Caller ID On TV: Available if you have Bright House Networks Home Phone Service and Digital Cable. This feature shows you who is calling right on your TV. Plus, view your last 10 calls as well.
  
  
• Caller ID: If your telephone is Caller ID-ready, the name and number of your caller will be displayed after the first ring. If "P" or "Private" is displayed, the name and number may have been blocked by the caller. If "Unknown Name", "Unknown Number", "Out Of Area" or "O" appears, the call is from an area that doesn't support Caller ID services.
  
  
• Call Waiting: If you are on the phone when another caller is trying to reach you, you'll hear a beep or special tone to notify you that you are receiving another call. You can place your first caller on hold and answer the second call.
  
  
• Call Waiting ID: Combines Caller ID and Call Waiting features. A special tone alerts you to a waiting call and you also receive a visual display of the name and number of the person calling on your Caller ID display.
  
  
• Call Forwarding: Never miss a call. Forward or redirect your phone calls to an alternate phone number while you are away from home. Please note: If calls are forwarded to international numbers, long distance charges will apply. If calls are forwarded to a cell phone, any minutes or charges will be applied against the cell phone's wireless plan.
  
  
• Voice Mail: Never miss a call again. Voice Mail records messages from people who call when you are not available. Spanish voice mail is also available. Print Quick Start Guide Available at an additional cost per month.
  
  
• Accessing Voice Mail: Access voice mail from your home phone by simply dialing *98. Retrieve messages away from home by calling your home phone and dialing *5 when voice mail answers. Check your voice mail on the Internet with Home Phone Online Tools.
  
  
• Online Tools: Check your voice mail on the Internet at anytime with Home Phone Online Tools. You can see who called, listen to messages, save or delete messages and manage your online Home Phone experience. Frequently Asked Questions
  
  
• 3-way Calling: The addition of a third party to an existing phone conversation. 3-way Calling is available at no additional cost.
  
  
• Speed Dial: Allows you to program frequently dialed numbers so you can dial using just one digit.
  
  
• Repeat Dialing *66: Automatically redial local calls when your first attempt reaches a busy number.Frequently Asked Questions
  
  
• Automatic Recall *69: Automatically dial the last caller.Frequently Asked Questions
  
  
• Anonymous Call Reject *77: By activating this feature, you can block unidentified calls for as long as you choose. Incoming calls from unidentified callers including those identified as Anonymous or Private are automatically rejected. Unidentified callers will hear an announcement telling them to hang up, release their Caller ID information and then redial the number. To deactivate Anonymous Call Reject, dial *87.
  
  
• E911 (Enhanced 911): E911 is automatically activated when your Home Phone Service is installed. E911 enables an emergency dispatcher to automatically identify your name, phone number and address when you dial 911.
  
  
• 211 Service: This non-emergency public assistance telephone line is open 24 hours a day and available in both Spanish and English. Like 911 for emergency calls, 211 offers you handy access to health, social, community and disaster-preparedness information and other services in the Tampa Bay area.
  
  
• 611 Customer Support: Live customer support is available 24 hours a day by simply calling 611 from your home phone.
  
  
• Enhanced Directory Assistance: With Enhanced Directory Assistance you can get movie listings, reverse number lookup, category (Yellow Page) search, horoscopes, lottery results, time, weather, sports scores, driving directions and more. Simply dial 411. Enhanced Directory Assistance is only $1.20 per call.
  
  
• Unlimited Directory Assistance: Don't worry about how much you and your family call 411! For one low monthly rate of $4.95, you can dial 411 as much as you like. There will be no per-use charge for both Enhanced Directory Assistance and Standard Local and National Directory listings. Unlimited Directory Assistance is available to Unlimited Nationwide calling plan customers only.
  
  
• Second Line: A second line with a separate number is available for an additional cost per month.

Home Phone Service Guide 

Note: Home Phone Service is not a powered service. Under certain circumstances, such as an electrical power outage and/or when Bright House Networks cable network or facilities are not operating, Home Phone Service may not be available. This would include the ability to access emergency 911. If your Home Phone Service modem is equipped with a backup battery, your phone service will be available during a local home power outage for as long as the battery power stays charged.

Serviceable areas only. Some restrictions apply. Products and prices subject to change.