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DTV Transition Frequently Asked Questions 

 

 

Q1: What is the DTV transition?
A1: The DTV transition is a dramatic overhaul of the nation’s over-the-air television broadcasting system. The way of sending TV signals over the airwaves is changing. It’s going from an old system known as “analog” broadcasting to a newer system known as “digital” broadcasting. The DTV transition in June 2009 is when over-the-air TV stations will stop transmitting their programs in analog language, and will start transmitting them only in digital. Not just some TV stations, but every one. [back to top]

Q2: When you say “over-the-air TV stations”, what do you mean?
A2: Over-the-air TV stations are stations in your community that you can see whether you have cable or not. These typically include local ABC, CBS, NBC, FOX, or UPN affiliated stations, but may also include local stations that are not affiliated with a national network such as local religious or ethnic channels. [back to top]

Q3: Why is this important? (Why are you telling me about this?)
A3: When these over-the-air TV stations switch from analog to digital format, TVs that are unable to receive digital signals will go black. The TV sets will be on, but there will be no sound and no video. [back to top]

Q4: Will it impact Bright House Networks customers?
A4: Bright House Networks customers will not be affected by the DTV transition as long as all of their TVs are plugged into our system. Bright House Networks already has the system in place to ensure that customers do not need to take any action. You will NOT need a retail Digital-to-Analog converter for any TV plugged into cable. [back to top]

Q5: Who is mandating this?
A5: The U.S. government, specifically the Federal Communications Commission, is mandating the DTV transition.
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Q6: Why is it happening?
A6: Changing over to a digital format will reduce the amount of signal capacity the nation’s TV broadcasting system uses. The extra capacity that’s freed up will be available to make important enhancements in the way first-responders such as police and fire departments react to emergencies. Also, changing to a digital broadcasting approach lets TV stations send clearer signals through the air. They can even use the new digital technologies to send high-definition TV (HDTV) signals through the air, and they can introduce new programs and channels, too. So there are some definite benefits to TV viewers from the DTV transition. [back to top]

Q7: When will it occur?
A7: Congress has  moved  the last date for broadcast stations to transition  from its original date of February 17th, 2009 to June 12th, 2009.  Broadcast stations in the Tampa Bay market may, however, transition as early as February 17th anyway. [back to top]

Q8: Who will it affect?
A8: Viewers who use “rabbit ear” or other antennas without a digital tuner for over-the-air signals will be affected. [back to top]

Q9: Who will not be affected by it?
A9: Customers who have a digital TV service provider, like Bright House Networks, or people who have a digital TV capable of receiving the new signals or people who purchase a Digital-to-Analog converter for their non-digital TVs. [back to top]

Q10: What can those who will be affected by it do to make it through the DTV transition with minimal impact and cost? 
A10: Those affected will have three options for continuing to receive television programming:

  1. Sign up for TV service from a provider like Bright House Networks.
  2. Purchase a retail Digital-to-Analog converter for your TV to keep receiving local channels.
  3. Buy a new digital TV that is capable of receiving digital programming.

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Additional DTV Transition Information

Where can I learn more?
Visit the Federal Communications Commission's website at www.DTV.gov.  Also, The National Cable & Telecommunications Association has created an education campaign called Get Ready for Digital TV.  You can learn more about this campaign at www.getreadyfordigitaltv.com.

Who should I contact for technical assistance for my non Bright House Networks equipment?
Consumers can refer to the manufacturer's equipment manuals and websites for technical help, or visit the Consumer Electronics Association's website at www.ceaconnectionsguide.com.

Who should I contact to learn more about financial assistance for a retail Digital-to-Analog converter?Information about financial assistance, such as government issued coupons, is available from the National Telecommunications and Information Administration.  For details on this program call them at 1-888-DTV-2009 or visit their website at www.dtv2009.gov.

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