Learn About Bright House Networks Policies and Terms

• Agreement for Residential Services 
• High Speed Data Acceptable Use Policy 
• On Time Guarantee 
• Policy and Service Terms
• Parental Controls
• Privacy and Customer Rights
• Action Tag Disclosure
• Storms and Natural Disasters

Closed Captioning Concerns

For immediate closed captioning concerns, please call 1-888-289-8988 using your local relay service. Or send your complaint by fax to 863-288-2229 or email to tampabay.closedcaptioning@mybrighthouse.com.

For written concerns, please contact to D. Morgan, Closed Captioning Coordinator, at Bright House Networks, 1004 U.S. Highway 92 West, Auburndale, FL, 33823.Or by fax 863-288-2229 or email to tampabay.closedcaptioning@mybrighthouse.com.