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Contact Customer Care

Please choose the county where your service is active:
Citrus, Hernando, Hillsborough, Manatee, Pasco, Pinellas, Polk 

Citrus County 

  • For assistance with your CABLE service, including billing, repair and sales, call 352-746-0755. 
  • For assistance with your HIGH SPEED INTERNET service, call 352-527-2191. 
  • For assistance with your HOME PHONE SERVICE, dial 611 from your home phone or 352-527-2195 from any other phone. 

Hernando County 

  • For assistance with your CABLE service, including billing, repair and sales, call 352-796-3006. 
  • For assistance with your HIGH SPEED INTERNET service, call 352-848-2563. 
  • For assistance with your HOME PHONE SERVICE, dial 611 from your home phone or 352-848-2580 from any other phone. 

Hillsborough County 

  • For assistance with your CABLE service, including billing, repair and sales, call 813-684-6400. 
  • For assistance with your HIGH SPEED INTERNET service, call 813-316-2626. 
  • For assistance with your HOME PHONE SERVICE, dial 611 from your home phone or 813-436-2325 from any other phone. 

Manatee County 

  • For assistance with your CABLE service, including billing, repair and sales, please call 941-748-1822. 
  • For assistance with your HIGH SPEED INTERNET service, please call 941-345-1019. 
  • For assistance with your HOME PHONE SERVICE, dial 611 from your home phone or 941-345-1405 from any other phone. 

Pasco County - East 

  • For assistance with your CABLE service, including billing, repair and sales, call 813-862-0500. 
  • For assistance with your HIGH SPEED INTERNET service, call 813-377-0000. 
  • For assistance with your HOME PHONE SERVICE, dial 611 from your home phone or 813-377-0228 from any other phone. 

(Dade City) 

  • For assistance with your HIGH SPEED INTERNET service, please call 813-788-7634. 
  • For assistance with your HOME PHONE SERVICE, dial 611 from your home phone or 813-377-0228 from any other phone. 

Pasco County - West 

  • For assistance with your CABLE service, including billing, repair and sales, please call 727-856-3278. 
  • For assistance with your HIGH SPEED INTERNET service, please call 727-326-1022. 
  • For assistance with your HOME PHONE SERVICE, dial 611 from your home phone or 727-326-1235 from any other phone. 

(Odessa) 

  • For assistance with your CABLE, HIGH SPEED INTERNET, or HOME PHONE SERVICE, including billing, repair and sales, call 1-888-289-8988 or dial 611 from your home phone if you have Bright House Networks Home Phone Service. 

Pinellas County 

  • For assistance with your CABLE service, including billing, repair and sales, call 727-329-5020. 
  • For assistance with your HIGH SPEED INTERNET service, please call 727-324-1009. 
  • For assistance with your HOME PHONE SERVICE, dial 611 from your home phone or 727-329-5250 from any other phone. 

Polk County 

  • For assistance with your CABLE service, including billing, repair and sales, call 863-965-7766. 
  • For assistance with your HIGH SPEED INTERNET service, call 863-327-1009. 
  • For assistance with your HOME PHONE SERVICE, dial 611 from your home phone or 863-288-2360 from any other phone. 

Message from the Office of the President 

At Bright House Networks, we're here for you. Our Customer Care professionals are trained to assist you with all aspects of your Bright House Networks service and they are available 24 hours a day, 7 days a week. However, from time to time, unusual circumstances may cause an issue to remain unresolved. In those instances, please contact the Vice President and General Manager for the location servicing your account.